Hello JSpoerke,
have you tried the new EVR Render version? The PRO version is old and not available anymore.
Let me know if you solve the download issue, if not please, open a technical ticket.
I personally apologize for the late reply.
Best regards,
S.B.
Dear Tim,
thank you for your report.
We could help you by our technical system by opening a ticket. Have you already open it?
Thank you for your patience and I personally apologize for the late reply.
All the best,
S.B.
Hello grojas,
technically it is powerful enough but it depends from the scene you are running into Eyecad VR Render BETA.
Is your user experience smooth enough during the Editor phase?
Let me know please,
Enjoy EVR Render!
S.B.
Hello nio101,
Sure, you can manage the camera settings of each rendering camera created in Editor.
Please, take a look here: Eyecad VR 2020 - Rendering Workflow - Still images - YouTube
Let me know if you solve,
Enjoy EVR Render!
All the best
S.B.
Hello nio101
Welcome to the Eyecad VR world!
I can confirm that the Eyecad VR RENDER Beta is not compatible with the old versions. The Pro 2020 feature will not benefit the EVR RENDER features because they are developed with different rendering technologies.
About commercial questions (updates fee and more) i suggest you to ask to sales@eyecadvr.com
I hope to be helpful.
Enjoy EVR Render
All the best,
S.B.
Hello Billium,
That's ok, be sure about the normal directions of the surface in the future 
Enjoy EVR!
All the best,
S.B.
Dear Huilock,
thank you for sharing this issue.
We are going to solve the issue by a bugfix update of the Eyecad VR Launcher soon.
Please, stay tuned e let us know if you will solve after the update.
Can you please tell us the medium speed of download ?
Best regards,
SB
Dear Ebjornen,
have you tried to install the software after the Launcher update that we have released the last week?
Let me know please,
Best regards,
Stefano Bosco,
DIGITAL ATOM, CTO
Eyecad VR
Dear Patrick,
First of all, welcome to the EVR World.
Meta Quest 2 is fully compatible with Eyecad VR if you will use it by Desktop PC. You'll need the Oculus-link (Usb-c cable) and be sure to install these software before:
- Oculus software;
- Steam VR;
Please, let me know if you will be able to use your Quest 2 with Eyecad VR.
Best regards,
Stefano Bosco,
DIGITAL ATOM, CTO
Eyecad VR
Hello thitipat,
have you tried to install the public beta on W11 or 10?
Thank you so much and i apologize for the late reply.
Hello Thitipat,
can you please send us a screenshot about the error window?
Thank you so much and i'm sorry the late reply.
Waiting for you,
Best
S.B.
Hello Nicolas,
In the future release it will be possible to enter the coordinates precisely.
Best regards,
S.B.
Hello Nicolas,
First of all welcome to the EVR Forum!
About the "update 3D model" i can highly suggest to try to work with .FBX format. It should be better. Please let us know if it works better with your Freecad model.
About the freecad plugin it is not on our roadmap for the moment but we can evaluate it in the future.
Best,
S.B.
Hello thorndikedev,
First of all, you're welcome to the Eyecad VR Community!
1- Is it possible to change the name of objects? How?
Yes of course, at the beginning inside the importing dialog window, on the top of its.
2- Is it possible to bulk replace materials? For example, my vray stainless steel texture isn't looking right in your software would love to just replace it everywhere with one of your pre-made textures rather than editing and finding every mesh instance.
Could you provide us with some screenshots to support your request? It would help us understand the problem better. Vray Materials don't work with Eyecad VR but it's easy to recreate them into the software. Let us know.
3 - Once we finish editing an object in eyecad is it possible to save it for future use in another model. For example, we build condominiums and currently have all our designs in sketchup+ vray. If I want to import them all into your system I don't want to have to re-texure the same refrigerator every time it is imported.
Any support for vray materials or an easy import?
It's possible to create your own Personal Material Sets (take a look here:
) and soon it will be possible to the same with the Personal Objects Sets (just wait our future updates).About Vray at this moment it is not possible to easy import them.
I hope to be helpful !
Best
S.B.
Ciao Federico,
non al momento ma è una feature interessante.
Ti consiglio di scrivere questo post su "suggerimenti" in questo forum così da farlo presente al reparto di Ricerca e Sviluppo.
Ciao federicocordioli ,
Gli aggiornamenti per Eyecad VR 2020 sono cumulativi e prevedono principalmente bugfix. Qualora trovassi problemi ti prego di contattare il supporto tecnico aprendo un ticket di assistenza diretto, in questo modo il nostro reparto aggiungerà eventuali migliorie al primo aggiornamento utile.
Presto ci saranno novità riguardo le nuove versioni, continua a seguirci per avere nuovi aggiornamenti
Saluti
S.B.
Dear d.design ,
our support team is available to help you by direct contact. If you need, now you know the direct mail.
Best regards,
S.B.
Hello d.design ,
probably the support ticket has been lost caused by a server down we had.
However, i higly suggest to you to sent the video to our supprt team directly via email.
This is the support mail direct contact:
Our support team will help you to solve, please send them the video to help them to undestrand your problem.
Don't forget: We help our users every day. I hope that the misunderstanding has been cleared up now.
Waiting for your email.
Best regards
Hello federicocordioli ,
you can do it right now. Be sure to have your PNG image background transparent and not Black.
