Display MoreHi,
I just downloaded the latest 2020 version but after installation the launcher will not load. All I get is a black window see attached screenshot. Below my computer information:
Version: Direct3D 11.0 [level 11.1]
Renderer: NVIDIA Quadro RTX 3000 with Max-Q Design (ID=0x1f36)
Vendor: NVIDIA
VRAM: 5980 MB
Driver: 27.21.14.5241
Hello RMORA, are you able to fully download the Eyecad VR software in the Launcher before the black screen you shared?
Let us know please,
Best regards,
Stefano Bosco, CEO
Eyecad VR