Posts by d.design

    Did you contact our Support team?


    Let me know please,

    Best

    thank you,

    Unfortunately my holidays are over now. This 2 week, I wanted to get to know EyeCad better.
    i'm working again now, if i find the time i will send the video to support.

    Maybe I'll wait for the next update and hope for a video to see how to use it, until then I hope my question will be resolved.

    Answer:


    1.) I wrote to your support first and am still waiting for the answer. After waiting for so long, I was so disappointed that I didn't see any other option, hoping to get help through the forum from other participants.


    2.) It is correct that the picture is old. But where should I get a new picture, because there is only old YouTube. I haven't even found anything in the manual.


    3.) Actually, the problem is not the old picture, but the help you don't get. I want to be able to scale the texture material that I have on the object, because most of the time the scaling is wrong.


    4.) I don't understand if you buy a new program on October 23rd and of course update it before you use it to ask which version you could have. I hope the latest.I don't know where to see.


    5.) It would be much nicer and helpful if you recognize the problem and suggest a solution, because maybe I don't really know what the command is to get UV.

    Sorry, instead I get lovely, lovely words.

    In the forum at Enscape or D5 Render, we also receive help if the question is not understood, a direct mail address so that we can send a video or we have to copy and send the folder as specified to localize the problem. Maybe you should take up this idea instead of wasting so much time.


    I would be happy to send you a video if it helps for the solution via WeTranfer or whatever you want.

    Hi Stefan Bosco / Ceo


    question:

    There are no Intersse eyecad users, who bought the program to help. I've been waiting for a solution since October 23rd.
    Even instant answers, nothing happens.


    I really thought this program would be interesting for our office.

    Since we bought the program on October 23rd, 21st, we have not been able to use the program at all.
    We are very sorry that we have no further uses at the moment.


    I hope that you, as CEO, can appreciate how important a forum is. For us this shows the quality, innovation and vision of your company through user questions and at the moment it doesn't seem to be.:thumbdown:

    I do not understand that.

    normally, after downloading, you simply do an update.

    I am confused because I have no knowledge of older versions.

    i am looking for the possibility of fixed perspective scenes like sketchup scene.

    It also allows different TAGs to be switched on and off in different scenes

    so i can have daylight or night light for the same scene

    or set different variants of furniture or facade design with the same scenes as with sketchup

    Material library

    In the past you could click directly on the material image and download it.

    Now you have to click on the 3 points and then the download picture appears and click again to be able to download. Finally, you have to click on the material library in order to have that away from the work picture.

    Two clicks are unnecessary. you lose too much time.

    Please make the next updates normal again.

    i am looking for the possibility of fixed perspective scenes like sketchup scene.
    I would like to always be able to render the same perspective, but with different times of the day or different furniture variants or facades, etc.

    how do you do that.